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PDS 012 Mediation Skills Level II

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Course Description

Building on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches.

 

Prerequisites

Prerequisite(s): PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002  Foundations of Collaborative Conflict Resolution: Workplace Focus and PDS 185 Negotiation Skills Level I, PDS 006  Mediation Skills Level I, PDS 007 Dealing With Anger.




Sections

  PDS 012 - 010 Mediation Skills Level II  
  Spring 2017   Status:  Available
 
Class:   Mon, Tue, Wed, Thu, Fri 8:30AM - 4:30PM
05 Jun 2017 to 09 Jun 2017
Number of Sessions: 5 Sessions
Hours: 35.00
Course Fees:   Flat Fee non-credit    $975.00
Potential Price Adjustments:
 
Campus: Downtown
Delivery Options:  Class
Instructor(s): Sharon Wilson
  Reading List / Textbook:  Students are required to have a 32 GB microSD class 10 memory card to record the video role plays throughout the certificate. Larger capacity cards are not compatible with the recording equipment being used. Many retailers and Amazon.ca sell a memory card and card reader as a package. For questions, call 403-220-2866.
  Section Notes:  

Prerequisite(s): PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002  Foundations of Collaborative Conflict Resolution: Workplace Focus and PDS 185 Negotiation Skills Level I, PDS 006  Mediation Skills Level I, PDS 007 Dealing With Anger.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  
 


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