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PDS 007 Dealing with Anger

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Course Description

This course builds on the material in Foundations of Collaborative Conflict Resolution and Foundations of Collaborative Conflict Resolution: Workplace Focus, and presents theory, skills and approaches for managing one's own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, self-management, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on self-awareness and skill development through small-group exercises.


PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus. Recommended: PDS 185 Negotiation Skills Level I recommended.


  PDS 007 - 013 Dealing with Anger  
  Spring 2017   Status:  Available
Class:   Tue, Wed, Thu 8:30AM - 4:30PM
18 Apr 2017 to 20 Apr 2017
Number of Sessions: 3 Sessions
Hours: 21.00
Course Fees:   Flat Fee non-credit    610.00
Potential Price Adjustments:
Campus: Downtown
Delivery Options:  Class
Instructor(s): Richard Foggo
  Reading List / Textbook:  Students are required to have a 32 GB microSD class 10 memory card to record the video role plays throughout the certificate. Larger capacity cards are not compatible with the recording equipment being used. Many retailers and Amazon.ca sell a memory card and card reader as a package. For questions, call 403-220-2866.
  Section Notes:  

Prerequisite(s): PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus. Recommended PDS 185 Negotiation Skills Level I.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  

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