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PDS 006 Mediation Skills Level I

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Course Description

This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions, and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will mediate simulated disputes involving coworkers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches.

 

Prerequisites

PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus. Recommended: PDS 185 Negotiation Skills Level I.




Sections

  PDS 006 - 018 Mediation Skills Level I  
  Fall 2016   Status:  Available
 
Class:   Tue, Wed, Thu 8:30AM - 4:30PM
01 Nov 2016 to 03 Nov 2016
Number of Sessions: 3 Sessions
Hours: 21.00
Course Fees:   Flat Fee non-credit    $610.00
Potential Price Adjustments:
 
Campus: Downtown
Delivery Options:  Class
Instructor(s): Deb S. Kocay
  Reading List / Textbook:  Students are required to have a 32 GB microSD class 10 memory card to record the video role plays throughout the certificate. Larger capacity cards are not compatible with the recording equipment being used. Many retailers and Amazon.ca sell a memory card and card reader as a package. For questions, call 403-220-2866.
  Section Notes:  

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus and PDS 185 Negotiation Skills Level I recommended.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  
 
  PDS 006 - 019 Mediation Skills Level I  
  Spring 2017   Status:  Available
 
Class:   Tue, Wed, Thu 8:30AM - 4:30PM
23 May 2017 to 25 May 2017
Number of Sessions: 3 Sessions
Hours: 21.00
Course Fees:   Flat Fee non-credit    $610.00
Potential Price Adjustments:
 
Campus: Downtown
Delivery Options:  Class
Instructor(s): Kerry Brown
  Reading List / Textbook:  Students are required to have a 32 GB microSD class 10 memory card to record the video role plays throughout the certificate. Larger capacity cards are not compatible with the recording equipment being used. Many retailers and Amazon.ca sell a memory card and card reader as a package. For questions, call 403-220-2866.
  Section Notes:  

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus and PDS 185 Negotiation Skills Level I recommended.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  
 


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