Harassment complaints are an increasing liability against corporations. Although many complaints may be handled on an informal level, inappropriate handling of a complaint can cause significant problems including morale, credibility and legal issues. An effective process can ensure that complaints are properly handled, investigated and resolved. Learn about the issues of harassment, and an effective investigative process to follow.
Upon successful completion of this course, you will be able to:
- Define the nature of harassment
- Develop a corporate response to complaints of harassment
- Conduct an harassment investigation
- Create an harassment investigation report and recommendations