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PDS 173 Building Your Communication Toolbox

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Course Description

Focus intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Skills are demonstrated and then you will have the opportunity to practise in short exercises involving conflict situations. Specific skills include non-defensive listening, questioning, reframing and assertive speaking.

Notes

Recommended: If you have not had previous training in interpersonal communication skills, this elective course is strongly recommended immediately after PDS 001 Foundations of Collaborative Conflict Resolution,  or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus.




Sections

  PDS 173 - 020 Building Your Communication Toolbox  
  Fall 2016   Status:  Available
 
Class:   Tue, Wed 8:30AM - 4:30PM
15 Nov 2016 to 16 Nov 2016
Number of Sessions: 2 Sessions
Hours: 14.00
Course Fees:   Flat Fee non-credit    $435.00
Potential Price Adjustments:
 
Campus: Downtown
Delivery Options:  Class
Instructor(s): Kerry Brown
  Section Notes:  

Recommended: If you have not had previous training in interpersonal communication skills, this elective course is strongly recommended immediately after PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  
 
  PDS 173 - 021 Building Your Communication Toolbox  
  Winter 2017   Status:  Available
 
Class:   Tue, Wed 8:30AM - 4:30PM
21 Mar 2017 to 22 Mar 2017
Number of Sessions: 2 Sessions
Hours: 14.00
Course Fees:   Flat Fee non-credit    $435.00
Potential Price Adjustments:
 
Campus: Downtown
Delivery Options:  Class
  Section Notes:  

Recommended: If you have not had previous training in interpersonal communication skills, this elective course is strongly recommended immediately after PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  
 
  PDS 173 - 022 Building Your Communication Toolbox  
  Spring 2017   Status:  Available
 
Class:   Tue, Wed 8:30AM - 4:30PM
13 Jun 2017 to 14 Jun 2017
Number of Sessions: 2 Sessions
Hours: 14.00
Course Fees:   Flat Fee non-credit    $435.00
Potential Price Adjustments:
 
Campus: Downtown
Delivery Options:  Class
Instructor(s): Barbara Mcneil
  Section Notes:  

Recommended: If you have not had previous training in interpersonal communication skills, this elective course is strongly recommended immediately after PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  
 


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