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BUS 134 Facilitation Skills

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Course Description

Facilitators help other people resolve issues or improve processes. This workshop is designed to improve the skills of people who are facilitating initiatives such as: the start-up of teams or project groups; regular meetings; the resolution of issues, such as conflict, low productivity, or poor morale; planning of projects and complex tasks; team building; process improvement; group feedback meetings, and other similar types of sessions. Prior to this workshop, questionnaires will be sent to participants to determine specific needs and issues to discuss. By gaining an understanding of the mindset of a facilitator—in contrast to other leaders—you will become more effective in your facilitation role. This seminar will help you sharpen or acquire basic facilitation skills, and increase your confidence through practice and feedback. Through facilitation clinics, you will learn approaches to difficult situations.

Topics

  • The role of the facilitator and how it changes in different situations
  • Basic tools for facilitation
  • Use of structured tools for process improvement, decision making, improving quality, and other tasks
  • Facilitating the start up of teams
  • Facilitating conflict resolution
  • Prevention of problems as a basic facilitation approach
  • Dealing with problems once they occur
Certificate for Emerging Leaders topic area: Communication

Applies Towards the Following Certificate(s)




Sections

  BUS 134 - 032 Facilitation Skills  
  Fall 2016   Status:  Available
 
Class:   Thu, Fri 8:30AM - 4:30PM
17 Nov 2016 to 18 Nov 2016
Number of Sessions: 2 Sessions
Hours: 14.0
Course Fees:   Fee Before GST non-credit    $619.00
 
Campus: Main Campus
Delivery Options:  Class
Instructor(s): George Campbell, BComm, MA (Adult Ed)
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 
  BUS 134 - 033 Facilitation Skills  
  Spring 2017   Status:  Available
 
Class:   Wed, Thu 8:30AM - 4:30PM
10 May 2017 to 11 May 2017
Number of Sessions: 2 Sessions
Hours: 14.0
Course Fees:   Fee Before GST non-credit    $619.00
 
Campus: Main Campus
Delivery Options:  Class
Instructor(s): George Campbell, BComm, MA (Adult Ed)
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 


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