Understand the critical components of a high performance organization. Topics include: balanced scorecard, performance measures, competency design and development and types of performance management systems: competency-based, results-based, multi-rater (360). In this course you will be able to demonstrate your knowledge of both theory and practical application of performance measures.
Upon successful completion of this course, you will be able to:
- Identify what performance management is.
- Describe the linkage between Performance Management and Performance Measures for Organizations.
- Demonstrate your knowledge of both theory and practical application of performance measures.
- Identify which performance measurement will best meet the needs of your organization and its employees.
For online offerings: unless notified, the course will not be available until 9 am start date.