UofC Navigation

BUS 155 Coaching for Quality Performance

 Email this information to yourself or a friend
 Remind me of this course at a later date



Course Description

Today's rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition. Leadership practices that encourage employee commitment, accountability, and empowerment are essential. Focus on practical coaching strategies for quality performance and work on your own real situations, develop practical skills and take steps to enhance your leadership effectiveness. Create a plan to implement your learning at work.

Topics

  • The changing workplace: impact on the leadership role
  • Assessing your leadership behaviour
  • Establishing and maintaining a coaching relationship
  • Clarifying performance expectations
  • Encouraging initiative, accountability, innovation, and empowerment
  • Delegating to develop skills and capabilities
  • Focusing on strengths; managing weaknesses
  • Reinforcing quality results and providing feedback
  • Determining reasons for poor performance
  • Handling problem performance to achieve commitment
  • Ensuring change and follow-through
  • Constructively handling the discipline process
  • Using performance review for development
  • Ensuring mutual input and discussion in performance interviews
  • Assisting the troubled employee
  • Getting feedback from direct reports on your leadership
 

Certificate for Emerging Leaders topic area: Coaching


Applies Towards the Following Certificate(s)




Sections

  BUS 155 - 028 Coaching for Quality Performance  
  Fall 2016   Status:  Available
 
Class:   Tue, Wed, Thu 8:30AM - 4:30PM
25 Oct 2016 to 27 Oct 2016
Number of Sessions: 3 Sessions
Hours: 21.0
Course Fees:   Fee Before GST non-credit    $825.00
 
Campus: Main Campus
Delivery Options:  Class
Instructor(s): Donna Arvidson, MA, ACPEC
  Section Notes:  

A $25 fee applies for course withdrawals and transfers.

  
 
  BUS 155 - 029 Coaching for Quality Performance  
  Winter 2017   Status:  Available
 
Class:   Tue, Wed, Thu 8:30AM - 4:30PM
07 Mar 2017 to 09 Mar 2017
Number of Sessions: 3 Sessions
Hours: 21.0
Course Fees:   Fee Before GST non-credit    $825.00
 
Campus: Main Campus
Delivery Options:  Class
Instructor(s): Donna Arvidson, MA, ACPEC
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 


Search ContEd