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BUS 127 Emotional Intelligence

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Course Description

Emotional Intelligence (EI, EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: "IQ gets you hired but EQ gets you promoted." The terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, our families, and our organizations or communities.

Dr. June Donaldson's emotional intelligence model is called Emotional SMARTS®. It discusses the A,B,C, and D of staying emotionally smart; being grounded, centered, and focused, particularly during times of change, challenge, conflict, and uncertainty. 'A' relates to awareness skills; 'B,' behaviours; 'C,' contact or connection skills; and 'D,' decision-making—all critical life and work skills and competencies.


  • Emotional SMARTS® in terms of how you manage yourself and your interactions with others
  • Four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness 
  • Individual performance in the 16 characteristics that underpin the four cornerstones
  • Skills and competencies to enhance one's Emotional SMARTS®, both personally and professionally


Certificate for Emerging Leaders: Personal Effectiveness


Applies Towards the Following Certificate(s)


  BUS 127 - 033 Emotional Intelligence  
  Spring 2017   Status:  Available
Class:   Mon 8:30AM - 4:30PM
01 May 2017
Number of Sessions: 1 Sessions
Hours: 7.0
Course Fees:   Fee Before GST non-credit    $409.00
Campus: Main Campus
Delivery Options:  Class
Instructor(s): Dr. June Donaldson, MBA, EdD, Mediator/Arbitrator
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  

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