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BMC 288 Mediating Workplace Disputes

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Course Description

Focus on the skills, tools, strategies and techniques designed to help you manage and mediate simple and complex disputes. Gain an understanding of the process of an effective mediation. Whether you are dealing with a dispute that can be resolved in 15 minutes or one that requires two hours, you will learn to structure the meetings to have a significant impact on the final result. Also learn how to manage the emotional climate, and work with skills and techniques to get to the heart of the matter.

Applies Towards the Following Certificate(s)


  BMC 288 - 013 Mediating Workplace Disputes  
  Summer 2017   Status:  Available
Class:   Mon, Wed, Fri 8:30AM - 4:00PM
21 Aug 2017 to 25 Aug 2017
Number of Sessions: 3 Sessions
Hours: 20.00
Course Fees:   Flat Fee non-credit    $445.00
Potential Price Adjustments:
Campus: Downtown
Delivery Options:  Class
  Reading List / Textbook:  Course materials will be provided to students on the first day of class. A $25 material fee will be required. Payment should be made to the instructor on the first day of class.
  Section Notes:  

This course runs Monday, Wednesday & Friday August 21, 23 & 25.

Due to the intensive nature of this course, it is recommended that you pre-read or familiarize yourself with course materials prior to the course.

Students are expected to attend all sessions.

Students will be required to complete assignments during the week and may be asked to prepare a final assignment after the course has ended.

The instructor may choose to use Desire2Learn (D2L), an online learning environment, to post the Course Outline and other course materials. If you have questions about using D2L, let your instructor know when you attend the first class. D2L may not be available before the start date of the course.

A $25 fee applies for course withdrawals and transfers.  

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