This course will focus on the value of Business Intelligence (BI) Programs and how their success is defined in an organization. A BI program consists of multiple projects that are planned and defined based on the long term goals of the company. In order to be successful, it is important to avoid the problems that commonly plague BI programs and projects. This course will help students identify common pitfalls and help give students the tools to properly plan a project or program and limit the consequences when problems occur.
Business Intelligence projects are notoriously difficult to deliver successfully. The unique problems of vague requirements, poor data quality and changing business priorities make it hard for projects to define when they have succeeded. This course will help you understand the difficulties you will run into on BI projects and how to identify problems before they arise.
To ensure success of your BI initiatives, it is critical to combine multiple, otherwise distinct projects, into a broader program with long term objectives. A Business Intelligence Program ensures that all projects and operational activities undertaken by the department are managed and planned based on these long term goals. In short, program management helps you to realize the full value of your BI department.
This course will instruct students in the methodologies for delivering Business Intelligence and will equip students with the knowledge to overcome common obstacles.
- This course does not have prerequisites, students must however meet the recommendations and requirements in the Notes section along with any proficiencies identified below.
All instruction is instructor-led, face-to-face and may be delivered in three formats:
- In Class - all classes are taught in a classroom lab.
- Online - all classes are taught synchronously in real-time.
- Blended - delivery is both in a classroom lab and synchronously online, alternating weekly.
It is the students responsibility to carefully read the course section content below to know which delivery options are available for the course they are registering into.
- Registrations within 24 hours of course start time must be made by phone (403-220-2988).
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Course Level Learning Objectives
- Set and define practical goals for information projects
- Distinguish between successful and unsuccessful delivery methodologies for information management projects
- Assess a BI Project for feasibility
- Identify the function of a Business Intelligence Program in an organization
- Contrast the goals of portfolio management, program management and project management
- Examine common mistakes in the delivery of business intelligence to an organization
Topics of Instructions
- What Business Intelligence opportunities exist?
- What critical components will help you succeed?
- How do you avoid failure of your project?
- When should you start planning out a program?
- How do you maximize your return on investment of your BI assets?
- Who should dictate your priorities?
- What do you need to do first?
- How do you measure the success of your program?
- What skills should you hire?
- What risks do you need to mitigate?
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Recommendations and Requirements
Courses are 30 hours and are scheduled to be completed in either 5 weeks or 10 weeks. Generally, 5 week courses have two classes per week, and 10 week courses have one class per week.
Courses may be delivered in class online, or blended (both in class and online). All delivery formats will use Desire2Learn (D2L) and Adobe Connect Meeting (ACM) tools to varying degrees and it is the students responsibility to ensure they are comfortable with these tools prior to the start of the first class.
Students are encouraged to read Student Online Learning Resources to determine the delivery format that will best meet their learning needs.
- Students familiar with D2L and ACM from previous course work require no further introduction to these learning tools.
- Students who register into an in class only course section and who are unfamiliar with D2L and ACM learning tools are recommended to take the necessary time to fully explore these learning tools prior to the start of class.
- Students who register into an online or blended course section and who are unfamiliar with D2L and ACM learning tools are recommended to take BMC 352 Learning Online.
For online and blended delivery, students should have access to their own computer with required software, Internet connection, a headset with speakers and microphone, webcam, and a monitor large enough to display multiple applications (or the use of two monitors). Students should test their environment prior to the start of class to ensure everything is working properly.
- The software used in this course is Microsoft Office 2016 which is a free download from Microsoft or a similar productivity suite.
- If necessary, additional software requirements will be announced at the start of the course.
It is strongly recommended that students attend every class. It is the responsibility of the student to communicate potential absenteeism to the instructor.
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