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BUS 279 Integrative Listening: The Leader's Edge

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Course Description

Listening is the cornerstone of effective communication, and is a core practice of leadership that helps us engage, encourage and lead people. Integrative listening is more than active listening, and goes beyond hearing or rephrasing. The goal and the leader’s responsibility is to achieve and sustain integrity — defined literally as completeness — through skillful listening. It requires an outer or strategic leadership focus, which is about being able to listen in the context of the larger picture, other dynamics, desired results, productivity, and performance. This seminar is based on the premise that each and every encounter requires us to listen all over again with a clear and unencumbered focus. Learn to facilitate leadership through listening; to understand listening as a foundational leadership skill for engagement, empowerment, productivity and inspired accountability.

Topics:

  • Exploring listening behaviours
  • Multi-dimensionality of listening
  • 'Speed-of-life' tools and strategies to enhance integrative listening skills
  • Improving listening  effectiveness
  • Facilitating leadership through listening

Certificate for Emerging Leaders Topic Area: Communication


Applies Towards the Following Certificate(s)




Sections

  BUS 279 - 004 Integrative Listening: The Leader's Edge  
  Winter 2017   Status:  Available
 
Class:   Wed 8:30AM - 4:30PM
08 Mar 2017 to 15 Mar 2017
Number of Sessions: 2 Sessions
Hours: 14.0
Course Fees:   Fee Before GST non-credit    $619.00
Potential Price Adjustments:
 
Campus: Downtown
Delivery Options:  Class
Instructor(s): Janice Kobelsky, CMA, FCMA
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 


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