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BUS 268 Leading with Cultural Intelligence

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Course Description

One-fifth of Canada's population was born outside of Canada. Many first- and second-generation immigrants are influenced heavily by their own cultural values. As Canada continues to become more diverse, cross-cultural communication is becoming integral to effective and sustainable business practices. Implementing cultural awareness and cross-cultural communication strategies maximizes the value of client and employee relationships, while enhancing recruitment retention efforts. Understanding cultural differences creates awareness that allows individuals to perform their jobs in a more meaningful, impactful, effective and profitable way. Discuss how to recruit, negotiate, market manage and communicate cross-culturally to enhance productivity and profitability, and create a healthier and happier workplace.

Topics

  • Identifying ways culture influences communication
  • Verbal and non-verbal communication
  • Strategies and tools to communicate effectively cross-culturally
  • Recruitment and retention

Certificate for Emerging Leaders: Building Relationships


Applies Towards the Following Certificate(s)




Sections

  BUS 268 - 005 Leading with Cultural Intelligence  
  Fall 2016   Status:  Available
 
Class:   Mon 8:30AM - 4:30PM
28 Nov 2016
Number of Sessions: 1 Sessions
Hours: 7.0
Course Fees:   Fee before GST non-credit    $375.00
Potential Price Adjustments:
 
Campus: Main Campus
Delivery Options:  Class
Instructor(s): Tina Varughese, BA, BComm
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 
  BUS 268 - 006 Leading with Cultural Intelligence  
  Spring 2017   Status:  Available
 
Class:   Mon 8:30AM - 4:30PM
03 Apr 2017
Number of Sessions: 1 Sessions
Hours: 7.0
Course Fees:   Fee before GST non-credit    $375.00
Potential Price Adjustments:
 
Campus: Main Campus
Delivery Options:  Class
Instructor(s): Tina Varughese, BA, BComm
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 


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