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PDS 229 Conflict Dynamics in Groups

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Course Description

Conflict in a team situation is challenging and team members need strategies for positive resolutions. As an effective team member, you need to identify the dynamics at play in the team, and learn and practise strategies for intervening to move the group towards resolution. Through role-play, case analysis and discussion, you will build your understanding of group role functions and problematic behaviours that interfere with the function of the team. You will practise a collaborative conflict resolution process.



Formerly: PDS 008 Resolving Conflict in Groups Level I: Effective Team Dynamics (CCR210)


PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I or PDS 006 Mediation Skills Level I.



  PDS 229 - 006 Conflict Dynamics in Groups  
  Winter 2017   Status:  Available
Class:   Tue, Wed 8:30AM - 4:30PM
07 Mar 2017 to 08 Mar 2017
Number of Sessions: 2 Sessions
Hours: 14.00
Course Fees:   Flat Fee non-credit    $435.00
Potential Price Adjustments:
Campus: Downtown
Delivery Options:  Class
Instructor(s): Julia Szucs
  Section Notes:  

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus and, PDS 185 Negotiation Skills Level I or PDS 006 Mediation Skills Level I.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  

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