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Associate Certificate in Workplace Conflict
Justice Institute of British Columbia

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Offered in partnership with the Justice Institute of British Columbia – Centre for Conflict Resolution, Continuing Education is pleased to offer the Associate Certificate in Workplace Conflict. The Centre for Conflict Resolution is a top education provider in North America in the field of conflict resolution. Everyone is welcome. There are no entrance requirements and every course will give you practical skills can use immediately.

When you complete this 11-day associate certificate, you will be able to recognize, understand and resolve conflict more effectively, and build more productive relationships with clients and colleagues.

Courses

This four-course certificate program focuses on the workplace. All of the courses can be applied to the Certificate in Negotiation and the Certificate in Mediation/Third Party Intervention. Some of the courses can be applied towards the Family Mediation Certificate.

  • PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus
  • PDS 185 Negotiation Skills Level 1
  • PDS 009 Resolving Conflict on the Front Line: Demonstrating Leadership at Work
  • PDS 008 Resolving Conflict in Groups Level 1: Effective Team Dynamics
  • Assessment: Associate Certificate in Workplace Conflict

All course credits will be recognized in the Negotiation and Mediation/Third Party Invervention certificate programs and some of the courses can be applied towards a Family Mediation certificate.

Timeline and Delivery

It is possible to achieve The Associate Certificate in Workplace Conflict in six months.

Contact

Phone: 403-220-2988
Toll-free: 1-866-220-4992 (outside of Calgary)
Fax: 403-284-5702
Email: business.conted@ucalgary.ca

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